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Solution Page
My Brand-New C500H2MG cartridge is printing poorly or not at printing at all
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Check to see if there is a pull strip that should have been removed. This strip will allow the toner to flow out of the toner hopper.
If the print is not coming out to OEM standards, contact our customer service group at (866) 465-7334 for assistance. (TF1) |
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Prints that are coming out faded is an indication that the charge on the drum has depleted to the point that it no longer can create
the image properly. The drum unit will need to be replaced at this point.
(TF2) |
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Click Here to buy a new C500H2MG Cartridge or Refill Kit
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