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Solution Page

My Brand-New 6R01009  (Xerox-Tektronix 6R1009) cartridge is not accepted by the printer

The memory inside the machine may need to be reset:

  • Try turning off the printer, unplugging it, and letting it set for five minutes.
  • After five minutes, plug the printer back in and turn it back on.

(TE1)


If there is a chip on the cartridge, something may have gotten on it that is disrupting the connection between the chip and the printer:

  • Clean the chip off with rubbing (isopropyl) alcohol to remove anything that is disrupting this connection.

(TE2)


Click Here to buy a new 6R01009  (Xerox-Tektronix 6R1009) Cartridge or Refill Kit








 
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